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Returns
General Merchandise - Doesn't fit? Not the right color? Already have one? Not a problem! Most merchandise returned in re-saleable condition, i.e., unused in un-opened (undamaged) packaging along with all original documentation, qualifies for our thirty day return guarantee. Some products, however, are marked non-returnable: food, ammunition, night vision items, target throwers, sale items, and close-out merchandise. These items will be identified clearly and may not be returned or exchanged. Items returned for credit or exchange without the original packaging or original documentation are subject to a 25% re-stocking fee.
Before making a return, drop us an e-mail to let us know you need to return an item. We'll send you a copy of our Return and Exchange form by return e-mail. If you do not have an e-mail address, you can download a copy of our Return and Exchange form here - download. Complete the form (it's easy) and include it with your return. Please clearly state on the form your return reason. Always include your order number, return address, e-mail address if you have one, and phone number in case we have questions about your return.
Just pay to package and ship the item back and we will refund your purchase price less original shipping and special charges. If the reason you are returning the item is because of an error we made, we will pay all shipping charges. Please note, you must contact us before you return an item that was sent to you because of our error. We will need to make the return arrangements.
Firearms - Because of the various federal regulations governing firearms, you must contact us before returning a firearm for any reason. The return of a firearm has to be coordinated through your local FFL dealer to make sure all federal regulations regarding purchase and shipping are followed correctly. You will be responsible for all packaging, shipping and special charges (original and return) unless the reason for the return is our error. If we made an error in shipping, we will pay all packaging, shipping and special charges.
To help us keep prices low and minimize returns, be sure to shop carefully before placing your order; we are happy to answer your pre-purchase questions. However, if you need to make a return, we are at your service!
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| Customer Service Information
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| Thank you for visiting Stanley's Pro Shop Online! Look here for quick answers to the more frequently asked questions. If you need further information or you don't find the information you need, drop us an e-mail or give us a call.
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CALL US!
Products are added daily to the on-line store.
Orders Only
(800) 583-3868
Mon-Fri 10AM-5PM EST
Information
(706) 632-2441
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Operated under license of Stanley's Firearms. Part of Stanley's Pro Shops, LLC. Prices, descriptions, and images are subject to change without notice. We reserve the right to correct typographical and illustration errors. Manufacturer rebates, refunds, terms, conditions, and expiration dates are subject to each manufacturer's printed forms.
Copyright 2008 Stanley's Pro Shops, LLC. All rights reserved.
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